Our People

Meet some of the team

Sofya Harrison Hi, I'm Sofya Harrison. I'm a Call Advisor in the SMSR team. I joined KC Contact Centres in 2013.
Adam Dawson Hi, I'm Adam Dawson. I'm a Call Advisor in the Victoria Plumb team. I joined KC Contact Centres in 2013.
Julie Simpson Hi, I'm Julie Simpson. I'm a Senior Training Consultant in the Training team. I joined KC Contact Centres in 2012.
Kim Smith Hi, I'm Kim Smith. I'm a Call Advisor in the Network Rail team. I joined KC Contact Centres in 2012.
Carl Greene Hi, I'm Carl Greene. I'm a Senior Advisor in the Network Rail team. I joined KC Contact Centres in 2009.
Natalie Shearsmith Hi, I'm Natalie Shearsmith. I'm a Customer Service Advisor in the Victoria Plumb team. I joined KC Contact Centres in 2010.
Andrew Penny Hi, I'm Andrew Penny. I'm a Call Advisor in the Seeker team. I joined KC Contact Centres in 2014.
Sarah Cappleman Hi, I'm Sarah Cappleman. I'm a Dialler Analyst in the SMSR team. I joined KC Contact Centres in 2001.
Ben Dooks Hi, I'm Ben Dooks. I'm a Call Advisor in the Network Rail team. I joined KC Contact Centres in 2012.

We think our people are the most important aspect of our business, They are the face of both our business and we only choose the best people to represent you. That's why we want you to know more about them.

Management Team

KC Contact Centres' Management Team have unprecedented outsourcing expertise and are committed to helping you drive your business to success.

Tony Jopling

Head of Contact Centres

Christine Fox

Operations Manager

Claire Wilson

HR Consultant

Kathryn Lynn

Marketing Manager

Michelle Simpson

Outbound Manager

Connect With Us

Keep up to date with KC Contact Centres, connect with us via our news feed.

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Working for KC Contact Centres

A Contact Centre is only as good as its people and we believe ours are the best in the business. That’s why our people don’t just start with a job but a career, our staff retention rate is one of the best in the UK, once you start you won’t want to leave.

Join Us

Want to know more about a career at KC Contact Centres? Find out how to join us on our careers page.

Visit our careers page >