News

You’ll find the latest KC Contact Centres news stories here, from contract wins and new business to community activities and more

Local firms join forces to help UK businesses save money

Local firms join forces to help UK businesses save money

Mon Nov 10, 2014

Two forward thinking companies, KC Contact Centre and Frillo are set to give a boost to businesses in the area

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Buzzing Chamber Networking Event

Buzzing Chamber Networking Event

Thu Oct 30, 2014

KC Contact Centre sponsors one of the Chambers core networking events

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KC Contact Centres ranked in UK’s top 50 call centres for customer service

KC Contact Centres ranked in UK’s top 50 call centres for customer service

Mon Oct 27, 2014

For the sixth year in a row, KC Contact Centres ranks amongst the top 50 of the UK's 6,000-plus call centres

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Call handling service keeps businesses in touch

Call handling service keeps businesses in touch

Thu Aug 14, 2014

KC Contact Centres launches a new service that means businesses never have to miss a call again.

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KC Contact Centres contract supports GoCloud growth

KC Contact Centres contract supports GoCloud growth

Tue Apr 01, 2014

KC Contact Centres is carrying out an outbound marketing campaign on behalf of local cloud firm GoCloud

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Contract with energy provider powers new jobs at KC Contact Centres

Contract with energy provider powers new jobs at KC Contact Centres

Wed Feb 19, 2014

MORE than 20 new, permanent jobs could be created at a local contact centre if a short-term contract with a new client succeeds

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KC Contact Centres named as top 5 public sector call centre

KC Contact Centres named as top 5 public sector call centre

Tue Nov 12, 2013

KC Contact Centres, part of local communications provider KC, has been ranked as one of the top five public sector call centres

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Local market research specialist SMSR selects KC Contact Centres as outsourcing partner

Local market research specialist SMSR selects KC Contact Centres as outsourcing partner

Tue Feb 28, 2012

KC Contact Centres has been selected by local market research specialists SMSR to carry out telephone surveys on its behalf.

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KC Contact Centres wins customer service contract with furniture retailer MFI

KC Contact Centres wins customer service contract with furniture retailer MFI

Fri Jan 13, 2012

ONLINE furniture retailer MFI has chosen KC to provide outsourced customer service and sales support to their customers

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Release of new Twilight movie sees calls to KC Contact Centres soar

Release of new Twilight movie sees calls to KC Contact Centres soar

Tue Nov 22, 2011

Outsourced contact centre provider KC Contact Centres has seen a huge increase in calls thanks to the release of Twighlight

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KC Contact Centres help revive community garden with help of local businesses

KC Contact Centres help revive community garden with help of local businesses

Sun Oct 30, 2011

When a team of employees from KCCC started to plan a team building challenge, they knew they wanted it to involve the community

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KC Contact Centres ranked in UK’s top 50 call centres for third year in a row

KC Contact Centres ranked in UK’s top 50 call centres for third year in a row

Thu Sep 22, 2011

KC Contact Centres has been ranked among the Top 50 Call Centres for Customer Service in the UK for 2011.

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KC Contact Centres chooses local firm to provide interpretation services

KC Contact Centres chooses local firm to provide interpretation services

Mon Jun 27, 2011

Outsourced call centre provider KC Contact Centres has signed a deal with Hull-based language specialists Language is Everything

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KC Contact Centres wins contract extension with BT Global Services

KC Contact Centres wins contract extension with BT Global Services

Wed May 25, 2011

KC Contact Centres has won a three-year extension to its contract with BT Global Services.

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KC extends partnership with The Deep

KC extends partnership with The Deep

Thu Apr 14, 2011

Young people visiting the Learning Centre at The Deep in Hull will benefit from brand new PC equipment thanks to The Deep’s part

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Community power to KC’s people

Community power to KC’s people

Wed Mar 23, 2011

KC has launched a new way of allocating support to community projects, by handing the decision making process to its people.

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Apprenticeship with KC leads to permanent role for Chelsea

Apprenticeship with KC leads to permanent role for Chelsea

Thu Feb 10, 2011

A local young person has started her career in customer service after completing an apprenticeship with KC

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KC Contact Centres achieves CCA Global Standard

KC Contact Centres achieves CCA Global Standard

Wed Dec 15, 2010

KCCC has achieved the CCA Gold Standard in recognition of its commitment to delivering excellent customer service

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Top 50 Call Centre for Customer Service

Top 50 Call Centre for Customer Service

Thu Oct 21, 2010

KC Contact Centres has been listed as a Top 50 Call Centre for Customer Service for the second year running in the UK’s biggest

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KC Contact Centres Retains Maureen Contract

KC Contact Centres Retains Maureen Contract

Wed Feb 10, 2010

KC Contact Centres is pleased to announce that the longstanding agreement with Independent Radio News (IRN) to handle Maureen di

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